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WARRANTY: NEW SYSTEMS AND COMPONENTS

1. Warranty is 1 year Return to Base on components, and 2 years Return to Base for parts and labour on FULLY ASSEMBLED systems. Returned systems must comply with the original invoice. computers+more will only cover computer system components: products such as printers, modems, scanners, monitors, notebooks on other peripherals will be covered by the Brand Name Company or its service agents.
2. computers+more warranty excludes consumables, (mouse pads, mice, floppy disks), and second hand products.
3. Warranty is void if goods are damaged in any way, warranty labels have been tampered with, or damage occurs as a result of misuse.
4. Warranty is void if components are not fitted by computers+more.
5. Goods returned for warranty must be accompanied by the original invoice, all manuals, driver disks and original packaging, along with an explanation for the reason for return.
6. Warranty items will only be released after faulty goods are received and tested.
7. computers+more or its agents shall repair or replace goods which are returned under warranty. Warranty does not necessarily mean replacement parts. If part or parts are no longer available, it is at the discretion of computers+more to upgrade the part or parts to the nearest equivalent. Upgrade charges will be incurred, based on the current market price.
8. All warranty items will be returned to and picked up from computers+more by the customer, at their own cost.
9. computers+more reserve the right to charge for labour if there is no fault found or if the fault did not occur as a
result of hardware failure of warranty items.
10. Warranty will not cover software configuration problems caused by later, customer installed, components, other software or virus infections.

 

Last Updated: November 9, 2008 
Web Design: Elizabeth Young
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